Privacy Policy
1. Scope
This Privacy Policy applies to the personal identification information collected when you use our website services.
2. Collection, Processing, and Use of Personal Data
When you use our services, you may be required to provide the following information:
This information is primarily used to process orders, provide customer service, and send promotional information.
3. Data Protection and Deletion
We implement appropriate technical and organizational measures to ensure the security of your personal data, preventing unauthorized access, modification, or deletion.
4. External Links
Our website may contain links to other sites. Please note that these sites may have different privacy policies. We recommend reviewing the privacy policies of these external sites before providing any personal information.
5. Sharing Personal Data with Third Parties
Unless we have obtained your consent, we will not share your personal data with third parties.
6. Use of Cookies
To enhance your user experience, we may set and use cookies on your device. You can manage or decline cookies through your browser settings; however, this may affect the functionality of certain features.
7. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.
8. Contact Information
If you have any questions regarding this Privacy Policy, please contact us at:
Shipping Policy
1. Shipping Methods and Costs
We offer various shipping methods to suit your needs. Shipping costs are calculated based on the selected method and delivery location. You can view the available options and their respective costs during the checkout process.
2. Processing Time
Orders are typically processed within 1-2 business days. Please note that processing times may vary during peak seasons or promotional periods.
3. Delivery Time
Delivery times depend on the shipping method chosen and the destination. Estimated delivery times will be provided during checkout.
4. Shipping Restrictions
Currently, we only ship to addresses within the United States. We do not ship to P.O. boxes or APO/FPO addresses.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your shipment's progress.
Refund Policy
1. Return Eligibility
You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original condition and packaging.
2. Non-Returnable Items
Certain items are non-returnable, including:
3. Return Process
To initiate a return, please contact our customer service at admin@mintymodel.com. We will provide you with a return authorization and instructions.
4. Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
5. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
6. Exchanges
If you need to exchange an item for the same item, please contact us at admin@mintymodel.com.
Terms and Conditions
By using our website and services, you agree to comply with our terms and conditions, including our privacy policy, shipping policy, and refund policy. We reserve the right to modify these policies at any time. It is your responsibility to review them periodically.
For any questions or concerns, please contact us at admin@mintymodel.com.